Stop chargebacks
at the source.
Alerts intercept disputes before they hit your acquirer. Representment fights the ones that get through. RDR refunds the ones not worth fighting.
How much are chargebacks actually costing you?
Most merchants undercount. Drop in your numbers — we'll add the fees, admin time, and shipped goods most calculators miss.
Adds the costs most calculators miss: $25 per-CB fees, ~1.5× admin overhead, and ~30% of the original goods value as shipping + fulfillment loss on physical-product merchants.
Catch them early. Fight them well. Refund the rest.
Three filters in series — each catching what the previous one didn't. By the time a dispute reaches your chargeback ratio, only the unrecoverable ones get through.
Every customer dispute starts here — whether friendly fraud, didn't-recognize, or genuine issue.
Network alerts fire before the dispute reaches your acquirer. Refund or contact the buyer — the chargeback is never recorded.
For disputes that did file, our team assembles the compendium pack (AVS, CVV, 3DS, tracking, T&Cs) and re-presents within network deadlines.
Visa's network-level resolution refunds at-risk transactions before they convert. Works even past Visa's monitoring threshold.
What's left after three filters: cases where the customer is right, the evidence is missing, or the issuer rules against.
Built for merchants the high-street processors flag as "risky."
Specialty verticals carry chargeback risk most processors don't know how to underwrite. We do.
Get your chargeback ratio under control.
Whether you're already in breach of network thresholds or trying to stay below them, the same three filters apply. Talk to underwriting and we'll scope which layers you need.